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Arwa Wellness respects your privacy.
This policy explains how personal information is handled when you visit our website, contact us, or request a session.
 

Information we collect

When you contact us or request a session, we may collect your name, contact details, preferred session time, and anything you choose to include in your message. We may also keep details needed to manage your booking and record payment after a session.

The website may collect technical information, such as your IP address, device information, and cookie choices. 

Please do not include detailed medical or other sensitive information in a general contact or booking form. If we need such information to provide a service, we will explain why and how it will be handled before asking for it.
 

How we use information

We use personal information to answer enquiries, discuss session options and prices, arrange and provide sessions, send booking messages, manage payments and records, and maintain the security of the website.

We will send marketing messages only if you have chosen to receive them. You can ask us to stop at any time.
We do not sell personal information.
 

How long we keep information

We keep information only as long as needed to handle your enquiry, provide services, maintain necessary records, and meet applicable legal obligations. 
 

Your rights

You can contact us through email to ask what personal information we hold about you, request correction of inaccurate information, or object to certain uses, in accordance with applicable law.
 

Updates

We may update this policy when our practices change. The current version will always be available on this page.

Last updated: 24/09/2026